FAQs

Take advantage of our free shipping and handling on every order made through our online store at magicbes. There are no hidden charges – the shipping cost is on us! We are experts in πŸ“¦ All Products.

Which payment options do you support? β–Ό

For a reliable and secure payment process, we use Shopify Payments provided by Shopify. Your payment is safe, ensuring your peace of mind.

How can I use discount codes? β–Ό

To apply a discount code, simply enter it in the "Discount Code" field during the checkout process. Make sure it’s correct before completing your order, as it might not be possible to apply it afterward.

Is it possible to track my order? β–Ό

Absolutely! Once your order has been dispatched, you will receive tracking information via email. This allows you to keep an eye on your order until it arrives at your home. Track Your Order

How can I reach magicbes regarding my order? β–Ό

If you have questions about your order, our dedicated customer service team is here to help. Please contact us at Support@magicbes.shop. Don’t forget to include your email address and order number for quicker support.

How do I modify or cancel my order after it’s been placed? β–Ό

To change or cancel your order, please contact Customer Service at Support@magicbes.shop. We will do our best to accommodate your request. Note that cancellations might not be possible once the item has been dispatched. For further details, review our Refund and Return Policy.

What should I do if my order doesn't arrive? β–Ό

If you're experiencing delays or problems receiving your order, please first reach out to the carrier to confirm the delivery address. Additionally, providing your phone number can help in facilitating a carrier claim to track your package, usually within a week.

When can I expect my refund after returning an item? β–Ό

After your return is accepted, keep an eye on the return tracking number. Once the item is received at our warehouse, we will process your refund swiftly within 2-3 business days.

Where can I locate assembly instructions? β–Ό

For products that need assembly, instructions are included within the product packaging. If you need further assistance, feel free to reach out to our customer service at Support@magicbes.shop, and we can provide you with online instructions for your item.

At magicbes, we prioritize outstanding customer service and strive to create a fantastic shopping experience. If you have any inquiries or need assistance, please don’t hesitate to contact us. Enjoy your shopping!